Our Privacy Commitment

1. Who We Are

AVTAV Ltd is a recruitment and training provider supplying temporary labour and delivering accredited security training services. We collect and process personal data to deliver our services, including via our website where we offer online booking and payment options.

Registered address: Ground Floor, Suite A, Sipson Road, West Drayton, UB70JE

Website: www.avtav.co.uk

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2. What This Notice Covers

This notice explains how we collect, use, store, and share your personal data when:

• You use our website
• Apply for work or training
• Book or pay for services
• Engage with us as a client or business partner

It applies to candidates, clients, trainees, website users, and suppliers.

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3. What Data We Collect

We may collect the following:

a) Personal and Contact Information

• Name, address, phone number, email
• Date of birth, nationality, ID documents
• Employment history, references, training records
• Right to work or vetting data (e.g., DBS, CAA checks)

b) Payment and Financial Data

• Billing name and address
• Partial or tokenised card details (processed securely via third-party provider)
• Payment confirmation and reference IDs

We do not store full card details on our systems. Payments are securely processed by [Insert Payment Processor, e.g., Stripe/PayPal], who are PCI-DSS compliant.

c) Website Usage Data (Cookies)

• IP address, browser type, pages visited
• Device identifiers and login activity
• Preferences or form submissions

See our Cookie Policy for more details.

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4. Why We Use Your Data

We process personal data to:

• Deliver recruitment and labour services
• Vet and onboard workers securely
• Provide certified training and manage bookings
• Process payments and issue receipts
• Manage client relationships and contracts
• Fulfil legal/regulatory duties (e.g., CAA, DBS, HMRC)

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5. Lawful Basis for Processing

We rely on:

• Contract – to deliver training, jobs, or recruitment services
• Legal obligation – to meet regulatory, tax, or vetting duties
• Legitimate interest – to improve services and manage client operations
• Consent – for optional communications or non-essential cookies

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6. Who We Share Your Data With

We may share data with:

• Clients (for placements or vetting)
• DBS, GLAA, CAA, HMRC, or regulators
• Payment processors (for secure transactions)
• IT and training platforms
• Website and email providers (e.g., CRM, booking systems)

All third parties are bound by confidentiality and data protection requirements.

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7. How We Protect Your Data

We use secure systems and practices, including:

• SSL encryption on our website
• Encrypted data storage
• Role-based access and password controls
• Secure document handling (e.g., ID, DBS)

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8. How Long We Keep Data

We only keep data as long as necessary for legal, regulatory, or operational reasons. Once no longer required, it is securely deleted or anonymised.

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9. Your Rights

Under UK GDPR, you have the right to:

• Be informed
• Access your data
• Request corrections or deletion
• Restrict or object to processing
• Withdraw consent (where applicable)
• Complain to the ICO at www.ico.org.uk  

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10. Cookies and Website Analytics

Our website uses cookies to enhance your experience. You can control cookie settings via your browser. We use analytics tools (e.g., Google Analytics) to understand usage and improve functionality. No personally identifiable browsing data is shared with advertisers.

See our full Cookie Policy.  

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11. Contact Us

For any data protection questions or to exercise your rights, please contact: Data Protection Lead hr@avtav.co.uk  

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12. Policy Updates

We may update this notice to reflect changes in services, regulation, or data use. The latest version will always be available on our website.