Code of Conduct
& Anti-Fraud Policy

Code Of Conduct Policy

At AVTAV Ltd, we are committed to fostering a respectful, professional, and inclusive environment for all users of our website and services — including candidates, clients, training delegates, and other stakeholders. This Code of Conduct sets clear expectations for the behaviour of all individuals who interact with our platform or staff.

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Expected Behaviour

1. Respectful Communication: All communication with AVTAV Ltd staff or via our platform should be professional, courteous, and appropriate. Discriminatory, harassing, or offensive behaviour will not be tolerated.
2. Compliance with Laws: All users must comply with applicable UK laws, including those relating to employment, equality, data protection, and anti-discrimination.
3. Honesty and Integrity: All information submitted — including CVs, qualifications, identity documents, and application data — must be truthful and accurate. Misrepresentation is strictly prohibited.
4. Confidentiality: Users must respect the confidentiality of any personal or business information shared through our website or during the recruitment and training process. This includes compliance with data protection legislation such as the UK GDPR.
5. Non-Discrimination: AVTAV Ltd is committed to equal opportunities. Discrimination on the basis of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic will not be tolerated.

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Prohibited Behaviour

The following behaviours are strictly prohibited on our website:

• Harassment or Abuse: Bullying, threatening, or offensive behaviour in any form.
• Fraudulent Activities: Providing false information, using fake documentation, or engaging in any dishonest conduct.
• Illegal Conduct: Engaging in or promoting any unlawful activity via our website or services.
• Spamming or Solicitation: Sending unsolicited marketing messages or using our platform for unauthorised promotion.
• Impersonation: Pretending to be someone else, including another candidate, client, or AVTAV Ltd staff member.

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Enforcement of the Code of Conduct

AVTAV Ltd reserves the right to take appropriate action if this Code is violated. This may include:

• Issuing a formal warning;
• Suspending or permanently removing user access;
• Reporting serious breaches to relevant authorities.

We are committed to maintaining a safe, fair, and professional environment for all.

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Reporting Violations

If you believe this Code of Conduct has been breached, please report it to:

Email: hr@avtav.co.uk

Postal Address: AVTAV Ltd, Suite A, Ground Floor, Sovereign Court, Sipson Road, West Drayton, UB7 0JE

All reports will be treated confidentially and handled in line with our internal procedures.

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Anti- Fraud Policy

AVTAV Ltd is committed to maintaining the integrity of our recruitment, training, and compliance operations. We take a zero-tolerance approach to fraud and are dedicated to promoting transparency, accountability, and lawful conduct across all aspects of our business.

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What is Fraud?

Fraud involves dishonest or unlawful acts intended to deceive others or obtain an unfair advantage. Examples include, but are not limited to:

• Identity theft
• Use of false documentation
• Misrepresentation of qualifications or employment history •
• Payment fraud or unauthorised financial activity
• Attempting to impersonate a legitimate candidate, client, or agency contact

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Our Anti-Fraud Commitment

We take the following measures to prevent and respond to fraud:

1. Verification Checks: All candidates are subject to eligibility, right-to-work, and reference checks before assignment.
2. Secure Platform: Our systems use industry-standard security protocols, including encryption and access control.
3. Monitoring and Detection: We continuously monitor user and platform activity to detect suspicious or unauthorised conduct.
4. Training Oversight: All training applications and payments are verified to prevent misuse or fraudulent registration.

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Reporting Fraudulent Activity

If you suspect fraud has occurred, please report it immediately:

Email: hr@avtav.co.uk

Postal Address: AVTAV Ltd, Suite A, Ground Floor, Sovereign Court, Sipson Road, West Drayton, UB7 0JE

We take all reports seriously and will investigate promptly. Where necessary, we will report findings to the appropriate authorities.

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Consequences of Fraudulent Conduct

Anyone found to be engaging in fraud may face:

• Immediate removal from our recruitment or training platforms
• Termination of assignments or services
• Withholding of certification (for training-related fraud)
• Legal action and referral to enforcement authorities

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Our Promise

We are committed to providing a safe, professional, and compliant environment for all. Thank you for supporting our efforts to uphold fairness and integrity.